Media storage devices such as memory cards, USB thumb drives, hybrid hard disk drives, and solid state drives all work on flash-based technology. This technology is lightweight, portable, and very convenient for today's on-the-go culture. However, like any electronic media, and due to their small size and frequent use, flash drives are especially vulnerable to failure. Our innovative team has years of experience recovering data from all flash-based products including camera memory cards, solid state drives (SSD), USB thumb drives, and more.
Physical failures on flash-based devices can be caused by a variety of reasons. Most commonly it is the result of normal deterioration of the memory chip or corruption of the firmware. Electrical errors can also cause a physical failure, spreading from the camera, USB port, or card reader, to the flash drive. Some symptoms you will experience are error messages, complete inaccessibility, or a discrepancy between the shown capacity and its actual capacity. In these situations, software recovery will not be possible. It will require an expert to either fix the firmware, and/or work directly on the memory chip (aka ‘chip-off recovery’).
Logical failure occur when flash-based devices have been accidentally formatted, deleted, or their file structure has become corrupt (often, as a result of the device being ejected improperly). The media is still considered to be healthy, however the data is no longer present or accessible. In these instances, it’s important to avoid using the device in any way to give any specialist the best chance for a successful recovery. Saving new data on the device following a format or deletion will usually result in the previous data being overwritten.
ReStoring Data specializes in recovering digital photos and data files from:
One of the most pressing challenges the data recovery industry has faced is the shift from magnetic and mechanical digital storage technology to flash based media. Flash technology is non-standardized, which means that the memory chip itself (where your data is stored) is often built differently from one manufacturer to the next and even in various models of the same manufacturer.
Determined to overcome this technological hurdle and develop a sustainable and lasting solution, our lab had focused its R&D resources and developed several highly complex recovery tools and techniques, including for the infamous monolithic ones, commonly found in micro SD cards. This has dramatically increased our success rate by allowing us to access the data directly from the NAND memory chip itself (a procedure known as ‘chip-off’ recovery) and often reverse engineer the flash drive's controller.
Considering the complexity involved with inaccessible SSDs, memory cards, and USB sticks, we are proud to be one of the very few companies offering true physical data recovery these devices. As we are completely performance based, you can rest assured we always exhaust all recovery methods to ensure the best recovery of your data.
Straight forward pricing is set through our no-obligation, free evaluation. This provides you with a comprehensive assessment of the failure alongside a firm quote and a timeframe to restore your data.
Our attentive and knowledgeable case managers provide professional, and accessible customer service throughout the entire data recovery process, assuring your needs are always met with urgency and sensitivity.
Upon completing your recovery, a file list will be generated and emailed to you, so you can rest assured that every crucial file has been recovered. You only pay for a successful recovery of your data!
All successful data recovery services include a one month complimentary warranty of your recovered data. This is to ensure that if you have lost your data for any reason within 1 month of the recovery we have you covered.
To provide fair pricing and an accurate diagnosis, we must have your failed media in-hand. To facilitate this, we offer free shipping for all non-local clients whose media has not been previously tampered with (i.e. seals have been broken).
Depending on your urgency, we offer 3 service type options (Economy, Priority and Super Rush) with the fastest option returning your data to you in as little as 24 hours. We will work past regular business hours and operate around the clock to complete a rapid and thorough recovery of your data.
We are proud to have won British Columbia's Best Company Award for 2013 by Small Business BC, the People’s Pick Award in 2015 by the BBB, and most recently the 2016 Consumer Choice Awards in the category of Computer Data Recovery and Forensics. During those years, we were also a finalist at the BBB Marketplace Excellence Awards for performance, integrity, and trust.
As the nature of our business involves dealing with private data, we commit to the absolute non-disclosure of any information or data supplied with, stored on, or recovered from your media. Your data will not be dealt with by any third parties and will be destroyed following one month of completion of work (unless instructed otherwise).
All physical data recovery services requiring internal work are performed in a Class-100 dust-free environment to avoid the potential for any detrimental contamination of the platters.
Our consistent and intensive research and development produces leading data recovery proprietary tools that allows us to maintain a high success rate and often to recover data where others have failed.