Remove and retain all
miscellaneous hardware from the unit (i.e. power supply, USB
Place the unit inside a
protective material (if possible), and wrap it with a good layer
of protective material, ensuring immobility (for hard drives).
When shipping a memory card/USB Flash drives, we suggest you use
a bubble envelope.
If shipping more than one
device at once, make sure you wrap each one separately with
Complete the work order
emailed to you, or fill out the shipping form below, and include
it with your package. Don't forget to sign your name!
We recommend shipping via air
service to minimize handling. Using a tracking number will also
allow you to monitor its whereabouts as it makes its way to us.
No matter what type of storage device you ship to us,
please try to protect it the best you can.