No one can deny the advantages of a Drobo system. It is an exceptionally smart system that is easy to use and overall reliable. Unlike traditional RAIDs, you can use different capacity drives in a Drobo unit, expand the system however you see fit, and not worry about the drive order. However, any good thing comes with some limitations, and with Drobos, it is its recoverability once it fails for any reason.
The main challenge of a Drobo is its unique BeyondRAID proprietary technology. It is so unique that it is essentially like handling a different file system, which adds another logical recovery layer to the equation. Normally the Drobo tries to repair itself by relocating the metadata and tweaking the parameters of the file system. However, sometimes this process cannot be completed properly as critical metadata ends up being shifted around amongst all drives.
Currently, data recovery and computer forensics companies alike cannot rebuild Drobo arrays on a PC. It can only be done through the Drobo box. This is a problem when the Drobo is physically degraded as there is no access to the box at all.
Due to our intensive investment in research and development and the vast experience we have gained working on many Drobo cases, we have developed a one-of-a-kind tool that allows us to disconnect all drives from the Drobo box and reconnect them directly to a PC.
What our proprietary Drobo RAID recovery tool does is simulate the Drobo box which allows us to work on the drives directly. It creates a sector by sector image of the Drobo which then allows us to manually restore the file system and ultimately extract the data.
We have been able to successfully recover data from Drobo systems that were previously considered unrecoverable and have been remotely recovering data from Drobos for other data recovery companies worldwide.
With a proven Drobo recovery track record, we are one of the very few Drobo data recovery service providers officially listed by Drobo Inc., and the only one in Canada!
Straight forward pricing is set through our no-obligation, free evaluation. This provides you with a comprehensive assessment of the failure alongside a firm quote and a timeframe to restore your data.
Our attentive and knowledgeable case managers provide professional, and accessible customer service throughout the entire data recovery process, assuring your needs are always met with urgency and sensitivity.
Upon completing your recovery, a file list will be generated and emailed to you, so you can rest assured that every crucial file has been recovered. You only pay for a successful recovery of your data!
All successful data recovery services include a one month complimentary warranty of your recovered data. This is to ensure that if you have lost your data for any reason within 1 month of the recovery we have you covered.
To provide fair pricing and an accurate diagnosis, we must have your failed media in-hand. To facilitate this, we offer free shipping for all non-local clients whose media has not been previously tampered with (i.e. seals have been broken).
Depending on your urgency, we offer 3 service type options (Economy, Priority and Super Rush) with the fastest option returning your data to you in as little as 24 hours. We will work past regular business hours and operate around the clock to complete a rapid and thorough recovery of your data.
We are proud to have won British Columbia's Best Company Award for 2013 by Small Business BC, the People’s Pick Award in 2015 by the BBB, and most recently the 2016 Consumer Choice Awards in the category of Computer Data Recovery and Forensics. During those years, we were also a finalist at the BBB Marketplace Excellence Awards for performance, integrity, and trust.
As the nature of our business involves dealing with private data, we commit to the absolute non-disclosure of any information or data supplied with, stored on, or recovered from your media. Your data will not be dealt with by any third parties and will be destroyed following one month of completion of work (unless instructed otherwise).
All physical data recovery services requiring internal work are performed in a Class-100 dust-free environment to avoid the potential for any detrimental contamination of the platters.
Our consistent and intensive research and development produces leading data recovery proprietary tools that allows us to maintain a high success rate and often to recover data where others have failed.